This policy forms part of our Terms of Service. The Free plan is free forever and is never charged.
Plans and prices
Paid plans are offered monthly or yearly at the price shown on our pricing page at the time you subscribe. Prices are in US dollars and exclude any sales tax or VAT, which we add where the law requires and show before you pay.
Automatic renewal
- Paid plans renew automatically at the end of each billing period (every month or every year) and your saved payment method is charged the then-current price until you cancel.
- Before you pay, we clearly show the price, billing period and that the plan auto-renews, and ask for your agreement.
- After you subscribe, we email a confirmation with these terms and how to cancel.
- For yearly plans, we email a reminder at least 15 days (and no more than 45 days) before each renewal.
- If a free trial converts to a paid plan, we remind you at least 3 days before the first charge.
- If we raise a price, we email you at least 30 days before it applies to your next renewal, so you can cancel first.
How to cancel
You can cancel online at any time in Settings — no phone call or chat needed — or by emailing us. Cancellation stops future renewals; you keep paid features until the end of the period you have already paid for. We confirm every cancellation by email.
Refunds
- New subscriptions: full refund if you ask within 14 days of your first payment.
- Yearly renewals: full refund if you ask within 14 days of the renewal charge.
- Monthly renewals are not refunded after the period starts, except where the law requires.
- Charges made in error, duplicate charges, or charges after a confirmed cancellation are always refunded in full.
- Refunds go back to the original payment method, usually within 5–10 business days.
If you live in the EU or UK, you have a 14-day right to withdraw from a new subscription; this policy honours that right. Nothing here limits rights you have under local consumer law.
Failed payments
If a renewal payment fails, we email you and retry for up to 14 days. If it still fails, your account moves to the Free plan — your data is kept.
Contact
Billing questions or refund requests: privacy@budgetiqapp.com